Privacy Policy of Hoorak Smart Software Solutions

Last updated: October 21, 2024

This Privacy Policy outlines the practices of Hoorak Smart Software Solutions regarding the collection, use, and disclosure of personal information. Before using any of Hoorak’s services, you must read, understand, and agree to these terms.

This Privacy Policy applies to Hoorak’s treatment of personal information collected when you visit the Hoorak website, access Hoorak services, or communicate with Hoorak. This policy does not apply to third-party companies or individuals that Hoorak does not own, control, or manage.

1. OUR PRIVACY POLICY

At Hoorak Smart Software Solutions ("Hoorak," "we," "us," "our"), we are committed to protecting your privacy and maintaining transparency about how we collect, use, and disclose your personal information. Hoorak is a Canadian-based company, and this Privacy Policy (the “Policy”) constitutes a legal agreement between you (the "user") and Hoorak.

This Policy informs you of Hoorak's practices regarding the collection, treatment, and safeguarding of personally identifiable information provided through the Hoorak website (http://www.hoorak.com ), its services, or publications. By using our website or submitting information to us, you agree that Hoorak may collect, use, and disclose such personal information as described below and in accordance with applicable laws.

2. COLLECTION OF PERSONAL INFORMATION

Hoorak collects personally identifiable information (PII), which may include but is not limited to:

  • Your name, email address, phone number, and other contact details.
  • Your IP address, browser type, access times, and page views.
  • Billing information if you make purchases through our website.
  • Any messages or communications you send to Hoorak or other users.

Hoorak collects this information to provide personalized services, manage accounts, improve our offerings, and fulfill user requests.

3. CHILDREN AND MINORS

Hoorak’s website and services are intended for individuals over the age of 18. If you are under 18, you may only use this site with the supervision of a parent or legal guardian.

4. USE OF PERSONAL INFORMATION

Hoorak uses your personal information to:

  • Verify your identity and email address.
  • Respond to your inquiries or communications.
  • Manage your account and provide services.
  • Send updates about our products and services.
  • Provide billing, transaction details, and service notifications.

We may also use aggregated, anonymized data for statistical purposes, marketing strategies, and to improve user experience.

5. DISCLOSURE OF PERSONAL INFORMATION

Hoorak will not sell, trade, or rent your personal information to third parties without your consent, except in the following cases:

Third-party providers: We may share your information with authorized service providers who help us deliver services (e.g., payment processors).

Legal compliance: We may disclose your information if required by law, regulation, or court order.

Business transfers: If Hoorak is involved in a merger or acquisition, your information may be transferred to the new entity.

6. CONSENT

By using the Hoorak website, you consent to the collection, use, and disclosure of your personal information as described in this Policy. You may withdraw your consent at any time by:

Unsubscribing via email: Use the unsubscribe link found in promotional emails. Contacting support: Email us at support@hoorak.com. Please note that withdrawing consent may limit the services we can provide.

7. MARKETING AND COMMUNICATIONS

Hoorak may send you promotional materials and newsletters. You can opt out of these communications at any time by: Using the unsubscribe link in emails. Contacting support@hoorak.com.

8. COOKIES

Hoorak uses cookies and similar technologies to enhance your experience on our website. Cookies help us analyze site traffic and provide personalized content. You can control cookies through your browser settings.

9. SECURITY

Hoorak takes reasonable precautions to protect your personal information from unauthorized access or disclosure. Your account information is password-protected, and we use industry-standard encryption to safeguard sensitive data.

In the event of a breach of personal information under our control, Hoorak will make efforts to notify affected users within 72 hours, and will report any breaches to the appropriate regulatory authorities as required under applicable laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

10. USER CONTROL OVER PERSONAL INFORMATION

At Hoorak, we aim to provide users with control over their personal data. You can: Edit your information: You can update your personal data by accessing your account settings. Download your information: Upon request, we can provide a copy of your personal data. Delete your account: You may request the deletion of your personal information by contacting support@hoorak.com. While we will make every effort to comply with your request, some information may be retained in backup systems or for legal reasons.

11. LEGAL REFERENCES

Hoorak complies with applicable privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
12. THIRD-PARTY LINKS

The Hoorak website may contain links to third-party websites. Hoorak is not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

13. CHANGES TO THIS PRIVACY POLICY

Hoorak reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Policy.

14. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
Hoorak Smart Software Solutions
Website: https://www.hoorak.com
Support Email: support@hoorak.com
Sales Email: sales@hoorak.com
General Info Email: info@hoorak.com